Customer testimonial Jessa Hospital: From packed archive rooms to fast digital access

Challenge

Jessa Hospital was facing a major archiving problem. Documents were scattered across multiple locations, including a rented building and a large archive in the former National Bank in Hasselt. When this building had to make way for the new hospital building, a large part of the available archive space disappeared. In addition, the leases on other locations were expiring and employees responsible for archive management were retiring. It was therefore the ideal moment to structurally rethink archive management and prepare it for the future.

Solution

To tackle the space problem structurally, Jessa chose Youston as its partner for outsourcing the archive. The project involved the relocation and registration of more than 1,300 pallet boxes and additional archive meters. Thanks to Youston’s economies of scale and expertise, the hospital was able to count on an efficient and future-oriented solution, tailored to the planned transition to digital patient files.

Result

The relocation and registration of the archive took place under a tight deadline, in combination with the sale of the contents and clearance of the building. Thanks to the flexibility and dedication of the Youston team, this went completely according to plan.

“We had a very tight schedule, but Youston followed it perfectly. Everything that was promised was delivered on time. The flexibility and good communication were a huge advantage for us.”

— Vital Moonen, Supply Chain Manager, Jessa Hospital

Today, Jessa still makes regular use of the archive. Every month, files are requested and quickly delivered via the Youston portal. This ensures that historical documents remain easily accessible, without the hospital having to deploy additional resources itself.

Why Youston?

• Efficient relocation and registration of a large volume of archives
• Cost optimization compared to in-house management and rental costs
• Flexibility and punctuality in execution
• Clear communication and proactive follow-up
• Fast delivery of requested files

“Everything was handled smoothly and with excellent communication. Minor delays were communicated correctly and flexibly adjusted so that the deadline was always met. That inspires confidence.”