Understand client objectives, analyze, and define customer needs from a technical feasibility point of view

Work in close collaboration with the Software Developers to design solutions that best meet customer needs

Initiate and facilitate implementations from beginning to end (including testing, go-live and post-implementation support), taking into account the project scope and defined deliverables

Continuously communicate project progress and expectations to the client and the internal project team

Support customers throughout the go-live process; conduct client training sessions

Ensure that each project is completed on time, on budget and meets customer expectations

Perform solution upgrades, customizations, and enhancements (including configuration)

Create, maintain and contribute to internal, technical and customer documentation

Contribute to the improvement of processes and tools used to provide excellent customer service

Achieve your individual utilization targets set by senior management; participate in regular progress reviews

Higher education degree (Bachelor) e.g., ICT, mathematics, technology

Solid experience working as analyst (or in a similar role)

Analytical and technical aptitude, ability to solve complex business and technical issues

High degree of self-motivation, excellent verbal, written and presentation skills

Active listener able to build relationships with customers, effectively balancing technical and social aspects

Team player with strong interpersonal skills to easily integrate into any new or existing team and to facilitate change processes

Strong desire to work in a fast-paced consulting environment; ability to handle high-pressure, high-stress situations

Desire to further develop and expand own skillset

Fluent Dutch/French and English knowledge

Opportunity to work with a market-leading, state-of-the-art software platform

Dynamic, challenging, and multicultural work environment

Openness to new ideas and initiatives; professional growth prospects

Attractive benefits package, including: company car, laptop, mobile phone, group medical insurance, retirement/pension fund, meal vouchers

Competitive salary